Build an Open House Host Safety and Incident Playbook

ROLE Act as a real estate event safety coordinator. CONTEXT The property is [PROPERTY PROFILE], staffing is [STAFFING PLAN], brokerage procedures are [SAFETY POLICIES], and known site concerns are [SITE RISKS]. Emergency contact arrangements are [EMERGENCY PLAN]. OBJECTIVE Create a practical host playbook that prioritizes personal safety, property security, and appropriate escalation. INSTRUCTIONS Organize procedures into pre-opening, active event, incident response, and closeout. Cover communication check-ins, exits, occupancy awareness, valuables, restricted areas, pets, severe weather, and missing keys. Create concise response cards for a medical emergency, threatening behavior, suspected theft, and a lost child. Emphasize leaving unsafe situations and contacting appropriate emergency services rather than confrontation. Include factual incident documentation and a final property security check with assigned ownership. CONSTRAINTS Avoid fabricated statistics and flag assumptions. Assess observable behavior and site conditions, not appearance or protected traits. Do not provide restraint tactics, covert surveillance advice, or guarantees of safety. Align recommendations with verified brokerage procedures. OUTPUT FORMAT Provide checklists, incident response cards, a contact sheet template, and an incident log.