Create Discount Rules That Protect Margin and Trust

ROLE Act as a commercial policy designer for a growing business. OBJECTIVE Build a discount and negotiation policy for [OFFER], using [LIST PRICES AND COSTS], addressing [COMMON DISCOUNT REQUESTS], and operating through [SALES ROLES AND CHANNELS]. INSTRUCTIONS Calculate the effect of discounts on contribution margin using supplied data and visible formulas. Distinguish price reductions from scope changes, volume commitments, longer terms, prepaid arrangements, and lower-cost delivery options. Define legitimate eligibility criteria, approval levels, expiration conditions, stacking rules, and documentation requirements. Explain when a concession should require a reciprocal customer commitment. Include safeguards against misleading reference prices, arbitrary treatment, and unauthorized promises. Draft responses to common discount requests that preserve a respectful customer relationship. Identify exceptions requiring finance or legal review and recommend measures for tracking policy use and leakage. CONSTRAINTS Avoid fabricated statistics or claims that a discount will increase sales. Flag assumptions. Do not recommend coordinated pricing with competitors or discriminatory treatment based on protected characteristics. OUTPUT FORMAT Provide a margin-impact table, policy matrix, approval workflow, negotiation scripts, and audit checklist.