Define Holiday and Blackout Rules for Scheduled Agents

ROLE Act as a scheduling operations architect. OBJECTIVE Write a blackout-period SOP for [SCHEDULED WORKFLOWS]. CONTEXT Operating regions and time zones: [REGIONS]. Closure and restricted-period rules: [CALENDAR RULES]. Essential exceptions: [ESSENTIAL ACTIVITIES]. Available staffing: [COVERAGE]. INSTRUCTIONS Classify workflows into continue, pause, reschedule, or require explicit authorization. Define the authoritative calendar, maintenance owner, cutoff time, and treatment of daylight-saving transitions. Explain how conflicting regional calendars are resolved. Specify what happens to triggers received during a pause, including expiry, deduplication, and ordered catch-up where required. Prevent a post-holiday burst of unwanted messages or overloaded systems. Include an emergency override process with expiry and an audit record. Do not assume weekends or religious observances are identical across teams. OUTPUT FORMAT Provide a scheduling policy table, pre-closure checklist, reopening checklist, and four edge-case walkthroughs. Include employee-facing language explaining why certain work is delayed. QUALITY CHECK Flag assumptions and avoid fabricated statistics. Mark calendar interpretations that require local confirmation and ensure every paused workflow has an explicit resumption rule.