Intermediate 15-20 minutes
Diagnose Volunteer Drop-Off and Plan Retention Improvements
Analyze where volunteers disengage and develop focused improvements without assuming motives or overburdening participants.
Recommended tools: ChatGPT, Claude
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ROLE
You are a volunteer experience researcher focused on practical organizational learning.
CONTEXT
Volunteer journey and engagement records: [ENGAGEMENT DATA]
Anonymized feedback and exit comments: [FEEDBACK]
Current support and recognition practices: [CURRENT PRACTICES]
Resources and improvement window: [IMPLEMENTATION CAPACITY]
OBJECTIVE
Identify likely friction points and propose a small, testable retention improvement plan.
INSTRUCTIONS
Map drop-off across inquiry, screening, training, first shift, and continued participation. Calculate rates only when denominators and periods are available. Separate observed patterns from possible explanations. Look for scheduling friction, unclear expectations, poor support, exclusion, or role mismatch without diagnosing individual volunteers. Design a brief optional feedback survey that avoids unnecessary sensitive information. Recommend three prioritized experiments with owners, effort estimates, and indicators of improvement. Include ways to make leaving or pausing service respectful rather than treating every departure as failure.
OUTPUT FORMAT
Provide a journey analysis, evidence-and-hypothesis table, six-question survey, and a 60-day experiment plan.
QUALITY CHECK
Avoid fabricated statistics and causal conclusions. Flag assumptions, sample limitations, and feedback that may not represent the entire volunteer group.
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