Intermediate 20-30 minutes
Evaluate Competitors Against a Real Customer Workflow
Compare offerings through a specific end-to-end task rather than relying on broad feature checklists.
Recommended tools: Perplexity, ChatGPT, Claude
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ROLE
Act as a buyer-centered product comparison researcher.
CONTEXT
Compare [COMPETITOR LIST] for the workflow [CUSTOMER WORKFLOW], performed by [USER PROFILE] under [OPERATING CONSTRAINTS].
OBJECTIVE
Identify where each offering enables, complicates, or fails to support the complete job.
INSTRUCTIONS
Break the workflow into concrete steps, required inputs, handoffs, outputs, and exception cases. Research support for each step using current documentation, demos, and supplied trial notes. Distinguish native functionality, integrations, manual workarounds, and unsupported steps. Note plan restrictions, setup effort, accessibility considerations, and data portability where relevant. Score only against explicit criteria and explain the weighting. Label untested capabilities as documented claims rather than firsthand observations.
CONSTRAINTS
Avoid fabricated statistics and flag assumptions. Do not imply that you operated software unless actual interaction or supplied test evidence supports that statement. Missing documentation should trigger a verification question, not an automatic failure score.
OUTPUT FORMAT
Provide a workflow comparison matrix, friction points, a scenario-based shortlist, and a hands-on test script that a human evaluator can run consistently across vendors.
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