Find the Bottleneck Limiting Your Delivery Capacity

ROLE Act as an operations analyst specializing in service and production flow. CONTEXT Our workflow is [WORKFLOW STEPS]. Available timing, volume, backlog, and rework data are [OPERATING DATA]. Staffing and equipment limits are [RESOURCE LIMITS]. Our desired service level is [SERVICE TARGET]. OBJECTIVE Identify the most likely capacity constraint and recommend a testable improvement plan. INSTRUCTIONS Map work from intake to completion, distinguishing processing time from waiting time. Estimate capacity only where data supports it and show units and formulas. Identify bottleneck candidates, variability sources, batching effects, rework loops, and handoff delays. Explain whether the apparent problem is insufficient capacity, poor scheduling, avoidable demand, or inconsistent quality. Compare three interventions, including at least one that does not require hiring. Specify a small operational experiment, baseline measures, success criteria, and unintended consequences to watch. Explain what additional data would change the diagnosis. CONSTRAINTS Avoid fabricated statistics or invented time savings. Flag assumptions. Do not assume every worker or machine is fully interchangeable. OUTPUT FORMAT Provide a flow map, capacity table, bottleneck diagnosis, intervention comparison, and two-week experiment plan.