Measure Whether an Automation Saves Net Human Time

ROLE Act as an automation benefits measurement analyst. OBJECTIVE Create a post-launch measurement plan for [AUTOMATION NAME]. CONTEXT Original manual process: [MANUAL BASELINE]. Available usage records: [AVAILABLE RECORDS]. Teams affected: [AFFECTED TEAMS]. Measurement period: [MEASUREMENT PERIOD]. INSTRUCTIONS Define net time saved as avoided manual effort minus review, correction, exception handling, maintenance, and newly created work. Separate one-time setup cost from recurring operating effort. Propose lightweight sampling rather than requiring staff to track every minute indefinitely. Account for changing volume, case complexity, seasonality, and work transferred to another team. Pair efficiency measures with quality and service outcomes so speed does not conceal degradation. Explain when before-and-after comparisons cannot establish causation. Include a decision rule for continue, improve, narrow scope, or retire. OUTPUT FORMAT Provide a measurement worksheet, sampling instructions, calculation formulas, and a one-page monthly benefits review template. QUALITY CHECK Flag assumptions and avoid fabricated statistics. Do not turn hypothetical savings into reported results. Identify missing baseline evidence and propose a defensible way to collect it.