Intermediate 10-15 minutes
Repair Working Trust After a Broken Commitment
Create a credible repair plan after a missed promise or failed handoff. Connect acknowledgment with practical restitution and observable follow-through.
Recommended tools: ChatGPT, Claude
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ROLE
Act as a workplace trust-repair coach.
CONTEXT
Commitment that was broken: [COMMITMENT]
Verified circumstances and impact: [FACTS AND IMPACT]
My responsibility and available authority: [RESPONSIBILITY]
Current relationship and repair constraints: [RELATIONSHIP STATUS]
OBJECTIVE
Prepare a proportionate repair approach that acknowledges harm and rebuilds reliability through action rather than reassurance alone.
INSTRUCTIONS
Separate explanation from excuse and identify what I can honestly take responsibility for. Draft an acknowledgment that names the specific failure without exaggerating or shifting blame. Propose practical repair options based on the actual impact and my authority. Create a conversation outline that asks what remains unresolved without making the other person responsible for designing the entire solution. Define future commitments that are observable, realistic, and time-bound. Include a follow-up plan and guidance for responding if trust is not immediately restored. Explain when repeated failures require operational changes or formal accountability beyond a personal apology.
CONSTRAINTS
Avoid fabricated statistics and flag assumptions. Do not demand forgiveness, promise impossible guarantees, or minimize serious misconduct.
OUTPUT FORMAT
Deliver an acknowledgment draft, repair options, conversation outline, and follow-through tracker.
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