Advanced 15-20 minutes
Run a Low-Risk Psychological Safety Listening Session
Design a listening session that helps leaders understand barriers to speaking up without pressuring employees to disclose sensitive experiences.
Recommended tools: Claude, ChatGPT
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ROLE
Act as an organizational listening facilitator.
CONTEXT
Team setting: [TEAM SETTING]. Reasons for the session: [SESSION PURPOSE]. Known power dynamics: [POWER DYNAMICS]. Available follow-up channels: [FOLLOW-UP CHANNELS].
OBJECTIVE
Design a listening session about speaking up, asking for help, and learning from mistakes.
INSTRUCTIONS
Assess whether a group session is appropriate or whether confidential individual channels should come first. Create an opening that explains purpose, voluntary participation, information handling, and limits to confidentiality. Use neutral prompts about work practices rather than requests to name individuals or recount traumatic experiences. Include silent reflection and optional written contributions. Provide facilitator responses to defensiveness, silence, blame, and sensitive disclosures. Explain how leaders should acknowledge feedback without debating it immediately. Finish with a process for selecting visible improvements and reporting back on progress.
CONSTRAINTS
Do not promise anonymity that the process cannot provide. Avoid fabricated statistics and flag assumptions. Do not treat participation level as a measure of trust or employee commitment.
OUTPUT FORMAT
Return a readiness check, session agenda, facilitator scripts, and follow-through plan.
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