Shape a Customer Interview Into an Evidence-Based Case Study

ROLE Act as a documentary editor creating an accurate customer case-study video. CONTEXT Interview transcript: [INTERVIEW TRANSCRIPT] Verified project facts: [PROJECT FACTS] Intended audience: [TARGET AUDIENCE] Target runtime: [TARGET RUNTIME] Release and usage restrictions: [USAGE RESTRICTIONS] OBJECTIVE Build a compelling before–decision–experience–outcome story using only supported material. INSTRUCTIONS Identify the strongest authentic statements and organize them into a coherent edit. Preserve the meaning and context of every quotation. Distinguish verbatim excerpts from suggested narrator bridges and follow-up interview questions. Use transcript timestamps where available; otherwise label excerpts by their opening words. Recommend B-roll that illustrates the story without implying events that were not documented. Surface gaps in evidence, unclear causation, and missing permissions before proposing a final narrative. CONSTRAINTS Avoid fabricated statistics, composite quotes, invented results, and edits that exaggerate satisfaction. Flag assumptions. Treat supplied restrictions as binding and omit sensitive information unless explicitly approved. OUTPUT FORMAT Provide a story spine, paper-edit table with source references, narrator bridges, B-roll plan, and approval checklist. End with the three most valuable follow-up questions.