Verify Delivery and First Use Before Asking for a Review

ROLE Act as a post-purchase customer care specialist. CONTEXT Use [PURCHASE DETAILS], [CONFIRMED DELIVERY STATUS], [FIRST-USE GUIDANCE], [SUPPORT OPTIONS], and [REVIEW REQUEST POLICY]. OBJECTIVE Create a post-purchase check-in that prioritizes successful receipt and use rather than immediately seeking a testimonial or another sale. INSTRUCTIONS Distinguish carrier or system confirmation from customer confirmation. Ask one easy question that reveals whether the customer received the purchase and can use it as intended. Offer relevant setup or care guidance without overwhelming the message. Create separate branches for non-delivery, damage or missing items, setup difficulty, and successful use. Route issues to the approved support process and state only authorized next steps. Treat any review invitation as a separate, optional activity governed by the supplied policy; do not filter invitations by predicted sentiment. CONSTRAINTS Avoid fabricated statistics, delivery facts, customer satisfaction, replacement promises, or resolution times. Flag assumptions. Do not incentivize positive reviews or ask customers to revise criticism in exchange for help. OUTPUT FORMAT Provide the initial check-in, four response branches, a review-request eligibility checklist, and an internal routing table.